Policy
1. Shipping costs will be calculated at the time of purchase.
2. If you have questions, or would like to discuss insurance and delivery options please notify us BEFORE ordering!
3. It is the purchasers responsibility to check for DAMAGE to crate and equipment upon arrival.
Any damage not noted in Bill of Lading is your responsibility. EMILIOMITI LLC is NOT responsible for damages or lost items which occured en route. Any claim for damages or lost items which occured during shipment is between the purchaser and the company delivering the freight.
4. Due to the type of products we carry, a 20% restocking fee will be charged on any returned item, including roundtrip freight (NO EXEPTIONS).
If there is a defective item and you would like to return it please obtain a Return Merchandise Authorization (RMA) number from Emiliomiti LLC within 30 days of the invoice date.
5. To avoid damages during shipment, any returned item must be shipped in it's original box and packaging materials for proper credit.